Wellness
We are professional healers (Physicians, Nurse practitioners, Physician assistants). Our job is unique, very few jobs exist that have the same demands and expectations that ours does. We have to be experts at a lot of things in order to be successful healers.

The stress that comes along with these demands is great, as is the energy needed to meet them.
Wellness is essential in order for us to meet these demands and perform at our maximum potential.
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Wellness Misconceptions & Truths
Wellness is not completely understood by most in our business. A lot of people think “Wellness” is only going on vacation and getting away from work (the “escape” mentality).
Others think of “Wellness” as fluff, not important and/or not needed. Many shy away from “Wellness” because it makes them feel like they are vulnerable (i.e. it challenges their superman self-image and their “I’ll just tough it out” mentality). The truth about “Wellness” for professional healers it that it’s the only way to survive the current state of health care. This is why “Wellness” is included in the ACGME milestones for residency training.
Wellness is not fluff, it is very important, and it is needed. In reality, “Wellness” is the only way to become superman and the only way to actually have the ability to “tough it out”.
Wellness does include escaping (going on vacation to get away) but this is only a small aspect of wellness. The majority of “Wellness” centers around developing and practicing proactive and reactive strategies that allow us to both survive the stressors that come with our job (i.e. build resilience) and change the landscape of our job in a way that eliminates the modifiable stressors (make our environment better).
Wellness utilizes “escaping” to get away so we can charge our batteries, but if that’s all we do for wellness, we will come back to the same negative work environment that we escaped from. True “wellness” allows us to change our work environment, and healthcare, for the better and it allows us to survive while we are working on making this change.
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Burnout
In order to fully understand “Wellness”, you must first understand burnout. The tabs below provide insight into burnout.
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What is Burnout?
Every day our job drains our batteries, but at the end of the day, when we are off, we can recharge them.

When we can’t recharge our batteries we are burned out.

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The Engagement Continuum
Engagement is feeling of career fulfillment & satisfaction, feeling that your work makes a positive difference in people’s lives, and the feeling that your career has true meaning.
Engagement is the emotional gold standard for career success.
There is a continuum that exists. On one end, there is engagement (where we all start), on the other end there is burnout.

We are constantly getting pulled towards the burnout end of the continuum. The pull is driven by the little stressors we experience every day.
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Mechanism of Burnout
Imagine it snowed. Think of the daily stressors of our job as little snowballs. What happens is that these snowballs pelt us throughout the day.

We don’t see it happening because we are so focused on taking care of our patients. Because most of us are unaware this is happening, it ends up being a one sided battle. As this goes on, we get pulled toward the physician burnout end of the continuum. Eventually, we can’t recharge our batteries and we are burned out.
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The Four Stressor Domains
These daily stressors that drive burnout can be grouped into four domains.
- Domain 1: The clinical stressors of medicine. These are the stressors that come along with providing health care to those who are sick and injured

- Domain 2: The non-clinical stressors of medicine. These are the non-clinical stressors that we face in our job.

- Domain 3: Work-Life balance. This domain includes the stressors of our personal life that challenge us everyday.

- Domain 4: The four horsemen of the burnout apocalypse. The horsemen are “Superhero”, “Perfectionist”, “Lone Ranger” & “Workaholic”

The four horsemen of the burnout apocalypse are a set of attitudes and behaviors that are expected of us while in training. They are automatic by the time we are attending’s. In training these behaviors allows us to be functional. They are even essential. They get us through rough call nights & clinical rotations. But they also set us up for burnout (especially when we are done with our training). The horsemen throw fire on the other stressors. They are the accelerants of burnout.
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Stages of Burnout
Burnout has 3 stages

- Physical & Emotional Exhaustion: You are emotionally drained, depleted and worn out by work and not able to recover in your non-working hours
- Depersonalization: The development of a negative, callous and cynical attitude toward patients and their concerns
- Reduced Sense of Personal Accomplishment: The tendency to see your work negatively, without value or meaningless (“what’s the use?”) and see ourselves as incompetent.
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Men Vs. Women
Men & Women often experience the stages of burnout in a different order.

Women: Women often feel emotional exhaustion first, then depersonalization & cynicism and finally reduced accomplishment
Men: Men typically first feel depersonalization & cynicism, then they feel emotional exhaustion and lastly they feel reduced accomplishment. However, in a lot of male doctors, the “Reduced Accomplishment” stage is absent. Male physicians are also far less likely to feel that the symptoms of cynicism and emotional exhaustion affect the quality of the care they offer.
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Consequences of Burnout
What are the consequences of burnout
- Burnout decreases physician’s professionalism and the quality of medical care they provide
- Burnout increases medical errors and malpractice rates
- Burnout lowers patient compliance and satisfaction with medical care
- Burnout increases rates of physician substance abuse, intent to leave practice, and suicide.
The solution to burnout is Wellness. We can achieve Wellness by going back to the BASICS. Below are links for each of the six BASICS wellness domains. Click the picture to follow the links.
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Disclaimer
- All images and pictures on this page, unless otherwise specified, are created by Michael Stanley. Any copying or reproducing the images on this page is strictly prohibited unless given written permission from Michael Stanley.
- The Concept of BASICS was taken from the BASICS article written by Dr. Kaufmann for the Ontario Medical Association
- The concepts found in the burnout section were adapted from content published by Dike Drummond at the Happy MD.

