Distracted by DEATH
Dangerous Minds
This content focuses on cognitive error and how to combat it.
The Traps
The “Traps” are conditions that set a person up for cognitive error.
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Faulty Knowledge
Faulty medical knowledge is an obvious trap for making a cognitive error. You have to know your stuff.
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Emotions
Emotions are part of being human, however they can also be a trap for making a cognitive error.
All decisions have an emotional value attached. Reasoning will provide you with a list of options but…Emotion will influence your final decision.
We may treat a patient differently because of our emotions (positive or negative)
Negative Emotions can lead to the patient getting…
- Less care
- Less time
- Less anesthesia
Positive emotions can lead to the patient getting inappropriate treatment. We may avoid (indicated) painful/expensive procedures and/or minimize the likelihood of important (serious) diagnoses.
Common situations that trigger emotions are when dealing with
- Demanding patients
- Patients who question your decisions
- Patients with particular chief complaints
- Patients with differences in moral judgements (lifestyle differences)
- Patients in certain demographics (psychiatric, homeless, drug seeker)
- Patients who you don’t think need to be seen (common in emergency departments, for example the patient that comes in for a non-emergency because it’s convenient)
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Personal Agenda’s
Having anything but the patient’s best interest in mind…can be a trap for cognitive error.
This includes…
- Politics
- Personal life
- Money
- Wanting to go home
- Defensive medicine
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Mental & Physical Wellness
Threats to your wellness can be a cognitive traps.
- Fatigue
- Hunger
- Illness
- Personal Issues
- Disabablities
- Mental Health
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Thought Process
How past experience affects thought process can be a cognitive trap
Type I thinking vs Type II thinking
Type I (Intuitive)
- Processes are very fast
- Used by experts most of the time
- Pattern Recognition
Type 2 (Rational)
- Processes are slower
- More reliable
- Focus more on hypothesis and deductive clinical reasoning
- Doing this enough turns thinking to type 1
We all start by doing Type II thinking (this is what medical students do), but in training we are encouraged to do Type 1 thinking. We also naturally are driven to do type I thinking.
The reason we naturally want to do type I thinking is explained by the “Cognitive Miser Function”. The theory suggests that humans, valuing their mental processing resources, find different ways to save time and effort when negotiating the social world.
The problem is that most errors occur when doing Type I thinking. People misinterpret the patterns.
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Cognitive Load
Cognitive Load traps can be grouped into 2 groups…Threats to Thought & Tons of Thought
Thought disruptors
- Multiple interruptions
- Care transitions
- Time pressure
Too much to think about
- Multiple patients
- Limited information
- Diagnostic uncertainty
- High decision density
The Errors
Patient Trait & Presentation Errors
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Attribution Error
Tendency is to fit history, physical findings and lab studies into a preset conception about that person (stereotypes)
Common examples include
- LGBT
- Druggie
- Race
- Homeless
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Psych-Out Error
There is a tendency to under asses and under treat psychiatric patients.
- A clue is hearing the statement “That patient is just crazy”
- This is a type of attribution error, it is so common it gets a special name.
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Yin-Yang Out Error
The patient has already had a complete workup (worked up the Yin-Yang)…so we do go in with open mind.
Tendency to begin with a defeatist attitude
Remember….
- The diagnosis may be evident now…
- Maybe the smoke has cleared
- This may be a new problem
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Triage Cueing
Assuming that a patient can’t be sicker than their triage level.
Physician falls into trap of believing the triage level.
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Availability Error
To judge things as being more likely just because they readily come to mind.
We are strongly influenced by dramatic or unusual cases that are prominent in our memory and easily recalled, and thus “available” when we consider a new patient’s problem.
The error is to judge things as being more likely just because they readily come to mind (recall).
Cases that are unusual, dramatic, and recent are those that are easiest to recall.
Inheriting Thinking Errors
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Diagnostic Momentum
Passing a diagnosis from provider to provider.
Once the patient is given a diagnosis, it becomes difficult to remove. The diagnosis is then passed from provider, to provider, to provider…
Example: COPD remains on chart even though patient has never been officially worked up for this
- So all providers build a mental picture that the patient has COPD
- Can come from Triage Cueing Error
Another similar version is Complaint Momentum, this is where the Chief Complaint on the chart get’s carried with patient during the visit. This is common in emergency departments.
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Cognitive Transfer Error
Passing Biases from provider to provider.
Here clinicians “pass off” their BIASES when transferring the care of a patient to someone else.
Especially likely to occur during shift change and sign-out rounds
This not passing diagnosis (like diagnostic momentum), it is passing BIASES from person to person.
Over Attachment Errors
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Sunk Costs
The more clinicians invest in a particular diagnosis, the less likely they are to consider alternatives.
The clinician often continues to invest resources into a previously selected action or plan.
Even after the plan has proven to be the suboptimal option.
Example: A physician doing a sepsis study, classifies her patient as having sepsis and does not consider thyroid storm, even after all the test results are not consistent with sepsis.
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Anchoring
First impression or one piece of evidence exerts undue influence in the diagnostic process.
The tendency to lock on to a decision too early in the diagnostic process.
This is a problem with misuse of likely hood ratio’s.
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Conformation Error
Involves ignoring or rationalizing contradictory data to make the pieces of the puzzle fit neatly into the presumed picture.
An unusual complaint or laboratory finding is dismissed in our minds as an “outlier.” When it should actually raise a red flag, indicating that our presumption may be incorrect
This is a very important error that is often caused by the other cognitive errors.
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Pre-mature Closure
Accepting Diagnosis before it has been FULLY VERIFIED
- The tendency to pre-maturely close the decision making process. The problem is when we think a diagnosis is made, the thinking stops (like search satisfaction, except in this case a real diagnosis was not made)
- This accounts for a high proportion of missed diagnoses
- Remember: Look at the evidence that both supports and refutes the diagnosis and, if lacking, obtain appropriate evidence.
Failure to Consider Errors
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Search Satisfaction
Stopping search as soon as something is found or when search turns up nothing
Dr. Stanley calls this a “Think again Error”
This is when the search is called off as soon as something is found.
It is also stopping the search if nothing is found.
Are you looking in the right place?
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Sutton’s slip
Possibilities other than the obvious are not given sufficient consideration.
The diagnostic strategy of going for the obvious is called Sutton’s Law
The SLIP (cognitive error) occurs when possibilities other than the obvious are not given sufficient consideration i.e: Not considering a blood disorder in what looks like a simple obvious nosebleed.
Estimation & Probability Errors
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Playing the Odds
Ruling out a diagnosis just because it is not probable (unlikely)
- e.g. headache/fever/bacterial meningitis
Tendency: In equivocal/ambiguous presentations to opt for a benign diagnosis on the basis that it is significantly more likely than a serious one.
- The Mimic Effect: The Signs & Symptoms of many common & benign diseases are mimicked by more serious and rare ones.
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Vertical Probability Error
Ruling in a diagnosis just because it is the most probable.
The tendency to think that the most probable diagnosis is correct.
The most probable diagnosis is NOT always correct.
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Gamblers Fallacy
Thinking that because last five pt’s had same dx, the 6th patient won’t have it (thinking your past history will influence what patient has)
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Posterior Probability Error
The likelihood of disease is unduly influenced by what has gone on before for a particular patient.
This is similar to Base-rate neglect
- The tendency to ignore the true prevalence of a disease
- Either inflating or reducing its base-rate
- This distorts Bayesian reasoning
- Can alter pre-test probability
NOTE: In some cases, clinicians may (consciously or otherwise) deliberately inflate the likelihood of disease
- Such as in the strategy of ‘‘rule out worst-case scenario’’ to avoid missing a rare but significant diagnosis
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Prototype Error
Only looking for prototypical manifestations of disease.
It can’t be a Duck, because it does not look like one
Example:
- The aortic dissection that does not present with ripping tearing chest pain radiating to the back
- The young female with chest pain who is having Unstable Angina
Tools for Combat
Distracted by D.e.a.t.h.
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Distracted
Before you think about “Distracted by D.E.A.T.H.” You should take some time to think about your own Risk Acceptance and your patient’s risk acceptance. What are you and your patient willing to risk?
Distracted
This aspect of the “Distracted by D.E.A.T.H.” focuses on the cognitive traps already discussed. You first need to know if their is distraction occurring.
You need to have Internal & External Awareness
- You need to understand your level of hunger, fatigue, stress, distraction in personal life, and cognitive overload
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D = Data
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E = Emergent
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A = Abbarency
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T = Talk
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H = Harm